@danielt49 hey thanks for the screencast. That’s strange yes, but one thing that pops out at me is that the oauth is supposed to be a popup, and not a “new tab” as you showed in the video which is odd. I wonder if you have anything in your browser settings that might be getting in the way of this to present the popup window ( and really not sure if that’s the actual problem either ).
Have you by chance tried a different browser like FireFox yet to see if it might be browser related?
The other thing that comes to mind is that maybe your server has been blacklisted by the Mailchimp API gateway. Typically though you would see this in the plugin connect page you were just on if it was failing – so I’m not sure if there’s a hidden “alert” we can’t see.
Can you please check into your Woo Fatal Logs to see if anything is registering there? Or possibly maybe open up your browser console to check to see if there are any “console errors” that might be related to this?
My gut feeling is that the server might need to be looked at for being blacklisted – but it’s really hard to say without checking it ourselves.
Hi @danielt49, we just wanted to check back with you to see if this was still a problem. Please let us know when you get a moment, we’ll be happy to help troubleshoot further if necessary.
Hi @danielt49, We’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch.
Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, the best way to reach us is over at the GitHub plugin page. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets.
