• Resolved yhercouet

    (@yhercouet)


    Hello,

    I got the following bug while creating a preproduction instance:

    BMI-DxxUtlsj-03979

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Efe Dinler

    (@efedinler1)

    Hi @yhercouet,

    Thank you for your message!

    Our team will be checking the issue and we will provide you a solution shortly.

    Plugin Author iClyde

    (@iclyde)

    Hi @yhercouet

    Unfortunately your database does not support instant table cloning.

    If you want it to work, you will need to upgrade your MySQL server version which you can do via SSH (you need administrator/root access), or in some cases hosting dashboard.

    Without table cloning feature, our plugin can’t create staging site and this feature won’t work.

    Plugin Support MixHa

    (@mixha)

    Hello @yhercouet ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)

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