Bug – dynamic background not working on Loop Template

  • danifola

    (@danifola)


    6 years, 11 months ago

    Hi, I have the following plugins up to date:
    Wordpress up to date (5.2.2)
    Elementor 2.5.16
    Elementor Pro 2.5.9
    Ele Custom Skin 1.0.9

    I created a loop template for a custom post type. I have an image field in the custom post type.
    When I use the dynamic option for the background and I use or the image field or the post featured image, it does not work properly.
    The left side panel shows the image, and the screen on the right also show the background applied. But if I do a preview it does not work, nor does it work on the live front end site.

    Note that I also have another template I created for Single for the same custom post type. For this template I can use dynamic option for background image and it works just fine.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Donna Fontenot

    (@cavalierlife)

    6 years, 11 months ago

    Since you are using Pro, you’ll need to open a support ticket at my.elementor.com. ww.wp.xz.cn rules state that commercial products are not supported here.

    But as a quick note, it sounds like the template that doesn’t work is using Ele Custom Skin, and the one that does work is not using it. If that is the case, then Ele Custom Skin plugin may be the problem. If so, you would need to contact that plugin’s support to resolve it.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    6 years, 11 months ago

    Elementor Pro 2.5.9

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)

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