bug in 2.6.6

  • Resolved jscc39yuki

    (@jscc39yuki)


    8 months, 2 weeks ago

    After updating 2.6.6, critial error occured when import and export. Downgrading to 2.6.5, the problem was resolved. (WordPress 6.8.2 PHP 8.1.32)

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    8 months, 2 weeks ago

    Hi @jscc39yuki,

    Thank you for reaching out to us.

    We are sorry to hear you ran into a critical error after updating to version 2.6.6. We weren’t able to reproduce the issue on our end, so to help us investigate further, could you kindly share more details?

    If possible, please share the relevant part of the debug log where the error appears. That would really help us pinpoint the issue and work on a fix.

    Thread Starter jscc39yuki

    (@jscc39yuki)

    8 months, 2 weeks ago

    I didn’t take logs or use debug mode, sorry.
    Importing, when “Choose file for Import”, confirm a file, but cannot uploading and critical error showed.
    Exporting, select method and export, then an critical error occured and file not downloaded.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    8 months, 1 week ago

    Hi @jscc39yuki,

    Thank you for the additional details.

    To help us look into this further, could you please share your WooCommerce System Status or WordPress Site Health Info? This will help us better understand the environment and identify any possible conflicts.

    You can find this information by navigating to:

    • WooCommerce > Status > Get system report
    • Tools > Site Health > Info

    If you have concerns sharing the details publicly, you can securely send them to us via here.

Viewing 3 replies - 1 through 3 (of 3 total)

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