Bug in backend orders page

  • Resolved code222

    (@code222)


    9 months, 1 week ago

    I’ve found a bug. When this plugin is active, along with the plugin:

    https://ww.wp.xz.cn/plugins/blocks-for-shopengine/

    On the single order page in the backend, when attempting to execute a command from the “Order Actions” menu, a “You’re Not Allowed” error is returned on an error page. If the “ShopEngine Gutenberg” plugin is deactivated, everything works properly.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Reedwanul Haque

    (@reedwanul)

    9 months, 1 week ago

    Dear @code222  ,

    Thanks for reaching out to us & extremely sorry for the delayed response.

    I understand your concern. It seems that you are trying to create an order from the dashboard and encountering the notice “You’re Not Allowed.” You can check this video for confirmation: https://d.pr/v/iB01hj.

    Please confirm if you are experiencing the same issue or if there are any other issues as well. In the meantime, I have shared this with our development team and will keep you updated as soon as I receive any information from them. Your patience and cooperation are greatly appreciated.

    Looking forward to your response.

    Regards,
    Reju

    Plugin Support Reedwanul Haque

    (@reedwanul)

    9 months, 1 week ago

    Dear @code222,

    I hope you are doing well. Good news! The issue has been fixed, and the updated version will be released very soon.

    If you’d like an immediate fix, no worries! Just head to our support forum from the plugin details page, click “Support”, and submit the form. One of our support agents will share the build version with you. Thank you so much for your patience and understanding — we really appreciate it!

    Best Regards,
    Reju

Viewing 2 replies - 1 through 2 (of 2 total)

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