Bug in Variation Prices

  • Resolved mandimagc

    (@mandimagc)


    4 years, 7 months ago

    Hello,
    There are some variable products with a bug in the price displayed on the product page. In addition to not correctly showing the price range right after the title, the price of the variation does not appear when it is changed.

    An example with problem: https://dorybeauty.com/product/all-soft-mega-shampoo-nourishment-for-severely-dry-hair-2/

    An example without any problem: https://dorybeauty.com/product/dark-oil-lightweight-conditioner-2/

    If I edit the product and click save changes (even without making any changes) the problem is resolved and prices are displayed correctly for that product.

    I tried to change the theme and the problem persists. I also tried to disable all plugins except WooCommerce and the problem persists too.

    I also analyzed the postmeta table and wc_product_meta_lookup to see if there were any fields changed after clicking save changes (when I click on save changes, when editing the product, the problem disappears, as I said above), but there is no field that changes.

    Thank you,
    Alexandre Silva

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter mandimagc

    (@mandimagc)

    4 years, 7 months ago

    Hello,
    I understand that there are too many tickets and you cannot answer them all. Can you give me some pointers on how I could try to debug and fix the problem myself?
    Sorry but I’m new to WordPress.

    Thanks,
    Alexandre Silva

    MayKato

    (@maykato)

    4 years, 7 months ago

    Hello,

    This still looks like a conflict issue. Can you switch your theme back to Storefront AND disable all plugins except for WooCommerce, and check if that resolves the issue?

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Thread Starter mandimagc

    (@mandimagc)

    4 years, 7 months ago

    Hello @maykato,

    Thank you for your answer.
    I deactivated all the plugins (except woocommerce) and changed the theme to Storefront. Also deleted all caches in host provider, but the problem persists…

    Any other ideas?

    Thank you,
    Alexandre Silva

    • This reply was modified 4 years, 7 months ago by mandimagc.
    MayKato

    (@maykato)

    4 years, 7 months ago

    Hello,

    Were you able to solve the issue? Upon checking today, your price range is showing correctly.

    Link to image: https://snipboard.io/sp9DcZ.jpg

    Please let us know if the issue persists.

    MayKato

    (@maykato)

    4 years, 6 months ago

    Hi @mandimagc

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

Viewing 5 replies - 1 through 5 (of 5 total)

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