Dissatisfaction with Clean Talk Security

  • Resolved Ribeiro Neto

    (@netolake)


    5 years, 5 months ago

    For general knowledge: BUG on Clean Talk
    I am very dissatisfied with the Clean Talk Security mechanism, which in full virgence of the subscription, which expires in August 2021, the Plugin is requesting renewal and the services are not being executed. Thus, it is difficult to work … !!!

    • This topic was modified 5 years, 5 months ago by Ribeiro Neto.
    • This topic was modified 5 years, 5 months ago by Ribeiro Neto.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author alexandergull

    (@alexandergull)

    5 years, 5 months ago

    Hello @netolake

    Check if you use the correct access key. We have no requests from the plugin since Dec 10.

    Please, note that this question is about Cleantalk paid service.

    Any premium or non-plugin questions, as per forum rules, need to be asked at [email protected] or you could open the Ticket in a private ticket system: https://cleantalk.org/my/support/open

    We look forward to answering your following questions there.

    Thread Starter Ribeiro Neto

    (@netolake)

    5 years, 5 months ago

    Solved problem!!

    In response to this problem, bug, I scientifically uninstalled and reinstalled the Clean Talk Security plugin and noticed that it restored normality.
    At the same time, I opened a private ticket and asked Clean Talk support to verify the validity of the subscription, which is in full virgence.
    Well, we continue to believe in Clean Talk services.

    Best regards sincerely

    Mr. Ribeiro Neto,
    Owner of SENOME.

Viewing 2 replies - 1 through 2 (of 2 total)

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