Bug on variable products

  • Resolved acourtois

    (@acourtois)


    5 years, 5 months ago

    Hi!

    I am trying to create a variable product with 5 variables, and everytime I update it, it switches to a simple product and the following text is showing on the product page “WCPA fields will show only if product has set price”.

    I noticed this issue a week ago and tried multiple time since, the same issue happens everytime I update the product. I did not have this issue before. Can you help me to fix that?

    WP version: 5.6
    Woocommmerce: 4.9.0

    Let me know if you need any other information.

    Thank you for your help!

    Audrey

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    5 years, 5 months ago

    Hi Audrey! 👋

    … is showing on the product page “WCPA fields will show only if product has set price”.

    It sounds like this issue is directly related to the WCPA: Custom Fields plugin.

    So in this case, I would like to recommend you to contact WCPA: Custom Fields support team so that they can help you with this issue. Here is the link to their support forum:

    https://ww.wp.xz.cn/plugins/woo-custom-product-addons/

    Please kindly note that this particular forum is for questions that are directly related to the features and functionality of the free WooCommerce plugin. While we’re experts on our own products, third-party plugins are best supported by their own resp. developers (and more importantly, I’d rather not give you any incorrect information).

    I hope this helps. 🙂

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    5 years, 4 months ago

    We’ve not heard back from you in a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

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