BUG: performance drain on non-root install

  • Resolved eiland

    (@eiland)


    6 months, 3 weeks ago

    I’ve installed my wordpress in https://www.domain.com/wp, but it governs domain.com

    In the media settings i give an absolute path for storing images /var/www/domain.com/files

    and in the full url to files to be https://www.domain.com/files

    So when I enable the plugin, whenever I load a page with images with a local path, like src=”/files/image.jpg”, I see in the Apache server logs that the server is returning 404-errors for /wp/files/image.jpg. this makes sense, as the image is at /files/, not at /wp/files, thats only the seat of the wordpress install.
    and then it takes a loooong time before the page to load. In the end the page displays just loads fine, and returns a 200 OK.

    When i check the Do not get image size option, the page time is normal again.
    So it seems like the plugin is not respecting the local image sizes, polls the wrong location, which then stalls the total page load.

    Also, when i disable the plugin, my page load times are also normal again.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Muhammad Usama Azad

    (@usamaazad99)

    6 months, 3 weeks ago

    Hi @eiland ,

    I hope you’re doing well.

    Thank you for reaching out to the WP Experts Support Team. I’m glad to assist you today.

    I’ll try to reproduce the issue on our end. To help with troubleshooting, could you please share the following with us:

    • A screenshot or short video replicating the issue (you can capture the page load + console & server log showing the 404s)
    • Your WordPress version
    • Your PHP version
    • The exact installation path (i.e., domain.com/wp/ or another)

    Once we have those details, we’ll reproduce the issue on our end and provide you with an exact solution.

    Thanks again for your patience — we’ll get this sorted.

    Best regards,
    Muhammad Usama Azad
    WP Experts Support Team

    Thread Starter eiland

    (@eiland)

    6 months, 3 weeks ago

    Hi, I have the latest version of WP.
    Its not a support quesiton, as I have resolved it myself through the Do not get image size-checkbox, but it seems to me you’d like to fix it in an upcoming version.

    Plugin Support Muhammad Usama Azad

    (@usamaazad99)

    6 months, 3 weeks ago

    Hi @eiland ,

    I hope you are doing well,

    I’m glad to hear that you were able to resolve the issue on your own. We’ll look into this.

    Best regards,
    Muhammad Usama Azad
    WP Experts Support Team.

Viewing 3 replies - 1 through 3 (of 3 total)

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