• mhinparis

    (@mhinparis)


    Hi,

    since a few days I get the following error line when using form submit under Formidable Forms on my site, where Tooltips is installed.

    Warning: Attempt to read property “ID” on null in /…/wp-content/plugins/wordpress-tooltips/tooltips.php on line 1371

    The error would disappear if I deactivate the Tooltip plugin.

    Anybody with similar issue or a solution?

    MH

Viewing 2 replies - 1 through 2 (of 2 total)
  • Dear mhinparis,

    I hope this message finds you well and that you are enjoying happy days with your family.

    Thank you for the bug report; we are happy to resolve the issue for you.

    Regarding the “bug from a few days ago,” we apologize for the inconvenience. We conducted several tests, but we were unable to replicate the issue on our side. We have created a tooltip demo that you can find here: Great Form — demos.tooltips.org/great-form/

    Here’s what we did:

    1: On our site, we installed the great plugin Formidable Forms.

    2: We created a blank form titled “Thanks.” In the form, we added a text field labeled “Thanks,” set the form name as “Thanks,” and clicked save.

    3: Next, we created a page called “Great Form” —demos.tooltips.org/great-form/ — where we added the tooltip term “Contact us now” and published the page.

    4: Then, in the Formidable Forms plugin, we selected “Embed” and chose the page “Great Form.

    5: We inserted the “Thanks” form into the page “Great Form” and also included the tooltip term “Contact us now.” When you hover over the tooltip term, it works well.

    6: On the front end, in the form “Thanks,” we entered “hi” and clicked the “Submit” button. Everything worked correctly, and we did not encounter any errors.

    Could you please let us know what issues you are experiencing on your side? Once we understand how to replicate the problem, we will fix it for you as soon as possible.

    We apologize for the delay in our response. If you contact us via tooltips.org/contact-us/, we have a gift for you!

    please note: our detailed reply with screenshots can be found at tooltips.org/dear-mhinparis-thank-you-for-the-bug-report/

    Thank you, and have a blessed day with your family!

    Best Regards,
    WordPress Tooltips

    • This reply was modified 10 months, 2 weeks ago by Jan Dembowski. Reason: Giant smileys deleted, it was not readable with full column width emojies
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @itfans Please lay off the emojis. They showed up as full column width and made your reply unreadable. I removed the emojis.

Viewing 2 replies - 1 through 2 (of 2 total)

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