Bug SMTP data not accepted

  • Resolved narijirane

    (@narijirane)


    3 years, 3 months ago

    Hi guys,
    I have encountered a problem which is concluded by SMTP Error: data not accepted.
    When I make an email test, I have the following logs:

    Versions:
WordPress: 6.1.1
WordPress MS: No
PHP: 8.0.27
WP Mail SMTP: 3.7.0

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: Spam message rejected
SMTP code: 550 Additional SMTP info: 5.2.0
Host: mail.infomaniak.com
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: OpenSSL 1.1.1f 31 Mar 2020

Debug:
Email Source: WP Mail SMTP
Mailer: Autre SMTP
SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: Spam message rejected
SMTP code: 550 Additional SMTP info: 5.2.0

SMTP Debug:
2023-03-04 17:49:39 Connection: opening to mail.infomaniak.com:587, timeout=300, options=array()

2023-03-04 17:49:39 Connection: opened

2023-03-04 17:49:40 SERVER -> CLIENT: 220 mail.infomaniak.com ESMTP ready

2023-03-04 17:49:40 CLIENT -> SERVER: EHLO d-dotterel-fino.instawp.xyz

2023-03-04 17:49:40 SERVER -> CLIENT: 250-mail.infomaniak.com250-PIPELINING250-SIZE250-ETRN250-ENHANCEDSTATUSCODES250-8BITMIME250-DSN250-AUTH PLAIN LOGIN250 STARTTLS

2023-03-04 17:49:40 CLIENT -> SERVER: STARTTLS

2023-03-04 17:49:40 SERVER -> CLIENT: 220 2.0.0 Start TLS

2023-03-04 17:49:40 CLIENT -> SERVER: EHLO d-dotterel-fino.instawp.xyz

2023-03-04 17:49:41 SERVER -> CLIENT: 250-mail.infomaniak.com250-PIPELINING250-SIZE250-ETRN250-ENHANCEDSTATUSCODES250-8BITMIME250-DSN250 AUTH PLAIN LOGIN

2023-03-04 17:49:41 CLIENT -> SERVER: AUTH LOGIN

2023-03-04 17:49:41 SERVER -> CLIENT: 334 VXNlcm5hbWU6

2023-03-04 17:49:41 CLIENT -> SERVER: [credentials hidden]

2023-03-04 17:49:41 SERVER -> CLIENT: 334 UGFzc3dvcmQ6

2023-03-04 17:49:41 CLIENT -> SERVER: [credentials hidden]

2023-03-04 17:49:41 SERVER -> CLIENT: 235 2.0.0 OK

2023-03-04 17:49:41 CLIENT -> SERVER: MAIL FROM:[email protected]

2023-03-04 17:49:41 SERVER -> CLIENT: 250 2.1.0 Ok

2023-03-04 17:49:41 CLIENT -> SERVER: RCPT TO:[email protected]

2023-03-04 17:49:41 SERVER -> CLIENT: 250 2.1.5 Ok

2023-03-04 17:49:41 CLIENT -> SERVER: DATA

2023-03-04 17:49:42 SERVER -> CLIENT: 354 End data with .

2023-03-04 17:49:42 CLIENT -> SERVER: Date: Sat, 4 Mar 2023 17:49:39 +0000

2023-03-04 17:49:42 CLIENT -> SERVER: To: [email protected]

2023-03-04 17:49:42 CLIENT -> SERVER: From: [email protected]

2023-03-04 17:49:42 CLIENT -> SERVER: Subject: WP Mail SMTP: HTML E-mail de test pour [email protected]

2023-03-04 17:49:42 CLIENT -> SERVER: Message-ID: FiWXlkRUOPb54ouLRcRIuuHDcKu7qsMa3YDKg16mSk@d-dotterel-fino.instawp.xyz

2023-03-04 17:49:42 CLIENT -> SERVER: X-Mailer: WPMailSMTP/Mailer/smtp 3.7.0

2023-03-04 17:49:42 CLIENT -> SERVER: X-Mailer-Type: WPMailSMTP/Admin/Test

2023-03-04 17:49:42 CLIENT -> SERVER: MIME-Version: 1.0

2023-03-04 17:49:42 CLIENT -> SERVER: Content-Type: text/html; charset=UTF-8

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER: WP Mail SMTP Test Email

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER:  2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: Congrats, test email was sent successfully!2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: Thank you for trying out WP Mail SMTP. We're on a mission to make sure that your emails actually get delivered.2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: If you find this free plugin useful, please consider giving WP Mail SMTP Pro a try!2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: Jared AtchisonCo-Founder, WP Mail SMTP2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: Unlock Powerful Features with WP Mail SMTP Pro 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: Email Logging and Exporting2023-03-04 17:49:42 CLIENT -> SERVER: Amazon SES / Microsoft 365 / Zoho Mail2023-03-04 17:49:42 CLIENT -> SERVER: Open and Click Tracking2023-03-04 17:49:42 CLIENT -> SERVER: Email Resending2023-03-04 17:49:42 CLIENT -> SERVER: Email Reports2023-03-04 17:49:42 CLIENT -> SERVER: World-Class Support 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: WP Mail SMTP users get $50 off, automatically applied at checkout 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER:  2023-03-04 17:49:42 CLIENT -> SERVER: Upgrade to Pro Today 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER: 2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER:

2023-03-04 17:49:42 CLIENT -> SERVER: .

2023-03-04 17:49:42 SERVER -> CLIENT: 550 5.2.0 Spam message rejected

2023-03-04 17:49:42 SMTP ERROR: DATA END command failed: 550 5.2.0 Spam message rejected

SMTP Error: data not accepted.

    I asked my SMTP host if there are some problems currently in my account, he replied me that no problem has been detected. Sending email works fluently.

    Thanks a lot for your help.
    Narijirane

Viewing 1 replies (of 1 total)
  • Plugin Support Dake

    (@dakeg)

    3 years, 3 months ago

    Hi @narijirane

    Thanks for creating a new support thread.

    To confirm if this is a plugin/theme conflict, please try disabling your other plugins and activating a default WordPress theme.

    To confirm if this is mailer specific, please try setting up a different mailer as a test. The easiest ones to test are the Google or Sendinblue mailers.

    To confirm if this issue is plugin specific, you can try using your SMTP credentials in a different SMTP plugin like Easy WP SMTP for example.

    I hope this helps 🙂

Viewing 1 replies (of 1 total)

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