Hey @makmerghen,
That might be caused by ModSecurity, a security platform implemented from the server side.
Can you try adding the line below to your wp-config.php file and see if it helps? 🙂
define( 'FL_BUILDER_MODSEC_FIX', true );
Ben
I tried to add the code at the end of wp-config.php file but unfortunately it didn’t fix the issue
but you are right I disabled modsecurity from my hosting and the issue is fixed
so please do you have any other suggestion to fix the issue without disabling modsecurity
best regards
Hey @makmerghen,
ModSecurity checks the data our builder sends out to the server and if anything checks, blocks the request. The line of code we sent makes it so the builder’s data gets some kind of encryption so ModSec doesn’t see it as it is, bypassing it.
That would be the only way to make it work with ModSec.
Do you mind sharing where you placed the line of code? Perhaps take a screenshot and upload it somewhere like imgur so we can check? 🙂
Ben
thanks a lot
you are right it was my mistake since I added the line at the end of the wp-config.php but after I added it above the line
/* That’s all, stop editing! Happy publishing. */
the problem was solved
thanks a lot
