Plugin Support
Rica
(@ricav)
Hi @alfredo1216,
I tried to replicate the issue on my local test site however I cannot reproduce the issue in the Counter widget.
It might be a conflict with your theme or plugins,
Please follow these steps, and let me know if it solved your issue:
– Deactivate all of your plugins except Elementor. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.
– Switch your WordPress theme to Hello Elementor (or another default WordPress theme) temporarily and see if it solves your error..
I hope this information helped you.
Kind regards,
Hi,
I made a test site with only the “Elementor” plugin active and the “Hello Elementor” theme and the problem continues.
In the following video you can verify what I tell you:
https://app.screencast.com/2tCcH95JvSSCM
I will be attentive to your comments.
Greetings,
I am also having this issue. It’s not a plugin conflict, seems to be an issue with the Elementor plugin.
Hi,
I hope this message finds you well.
I have been reviewing the issue and was able to reproduce it on my Local Host. As you rightly mentioned, this is a bug that needs to be solved by our developers.
As a workaround, I recommend using the following custom CSS code in Hello Theme:
.elementor-counter-title {
text-align: center;
}
Here is a screencast with the steps: https://www.loom.com/share/329da6205f4646f292a0687574f5fe71
I suggest you join the Elementor Facebook Community, where you can find a supportive and helpful community of experienced users who will be happy to provide valuable tips and tricks.
You can also report this issue in our developer forum on GitHub – https://github.com/elementor/elementor
My apologies for the inconvenience.
Best regards,
As of version 3.21.2, this has still not been resolved. Adding the custom CSS is a workaround, but do you know when the issue with the plugin will be resolved? Thanks.
-
This reply was modified 2 years, 1 month ago by
laurabingham.
-
This reply was modified 2 years, 1 month ago by laurabingham.
Hello,
I updated to the latest version and the error is still present.
Greetings,
