Bug with dashboard widgets

Resolved maxence1502
(@maxence1502)

3 years, 8 months ago

Hello,

I have a slight incomprehensible problem with the Dashboard Widget: https://woocommerce.com/document/dashboard-widgets/

I have neither the “WooCommerce Setup” widget, nor the “WooCommerce Status” widget: https://prnt.sc/KI9tZxoMGD2m

The setup has been done correctly: https://prnt.sc/cMo3JH58LD0t

Viewing 8 replies - 1 through 8 (of 8 total)

xue28 (woo-hc)
(@xue28)

3 years, 8 months ago

Hi @maxence1502

Thanks for reaching out!

I understand that the WooCommerce Setup and WooCommerce Status widgets are not displaying on your site’s dashboard.

This kind of problem is usually caused by a conflict with your theme or with another plugin present on your site. Can you please try to perform a full conflict test and see if that works?

https://woocommerce.com/document/how-to-test-for-conflicts/

Thread Starter maxence1502
(@maxence1502)

3 years, 8 months ago

I set the default theme on WordPress and disabled all my plugins except Woocommerce :
– https://prnt.sc/Vuc53hozc79V
– https://prnt.sc/RS-9H97VVEgI
– https://prnt.sc/jgCHfxdoeslI

But it still doesn’t work : https://prnt.sc/ZGX-Tecgh6ko

I’m using the latest version of Woocommerce.

Igor H
(@ihereira)

3 years, 8 months ago

Hello,

Thanks for sharing the screenshots.

For better assistance please share a copy of your site’s System Status (In text), You can find it by navigating to WooCommerce > Status. Select “Get system report” and then “Copy for support”.

Thanks.

Thread Starter maxence1502
(@maxence1502)

3 years, 8 months ago

Here is : https://hastebin.com/ozafupeduw.yaml

Thread Starter maxence1502
(@maxence1502)

3 years, 8 months ago

Any update ? ^^

Plugin Support Kaushik S. a11n
(@kaushiksomaiya)

3 years, 8 months ago

Hi there @maxence1502

Can you click the three dots on the completed screen below and choose “Hide list”?

Once done, please refresh the WordPress Dashboard > Home screen and see if the WooCommerce Status widget appears.

Thread Starter maxence1502
(@maxence1502)

3 years, 8 months ago

Oh ! It worked, thank you 🙂

Plugin Support Kaushik S. a11n
(@kaushiksomaiya)

3 years, 8 months ago

Hi there!

I’m glad we were able to help! If you have a few minutes, we’d love if you could leave us a review: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/

Have a great time! 🙂

Viewing 8 replies - 1 through 8 (of 8 total)

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