• Resolved AliasFred

    (@aliasfred)


    I noticed a display bug with Elementor’s responsive editor.
    When you click on the vertical mobile or tablet icon, you are ejected from this display control and go back to the default desktop view.
    Disabling the Widget Options extension fixes the issue. I was able to test this bug on several sites with different combinations like changing the breakpoints which do not fix the bug.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Mej de Castro

    (@mej)

    Hey @aliasfred,

    Thank you for reaching out to us about the issue. We will forward this to our development team for further fixing and troubleshooting to find a patch.

    Please let us know if you have any other questions or concerns. We’re here to help!

    Best Regards,
    Mej, Widget Options Team

    Hi, I have the same issue.
    I have update elementor to the latest version, no help.
    Do you have a solution?
    Regards Henk

    Plugin Author Mej de Castro

    (@mej)

    Hello dear users @aliasfred @oskam,

    Our developer has found a patch for this issue, and we’ll be adding the fix in the next version release. We truly appreciate your patience and apologize for any inconvenience this may have caused.

    Kind Regards,
    Mej, Widget Options Team

    Thread Starter AliasFred

    (@aliasfred)

    Hello all,
    I temporarily fixed the issue by discovering an incompatibility with the “Widget Options” module https://fr.ww.wp.xz.cn/plugins/widget-options/
    By disabling the extension the responsive display in Elementor it became functional again.
    Looking forward the patch.

    Plugin Author Mej de Castro

    (@mej)

    Hey @aliasfred,

    Thanks so much for the update! We’ll definitely pass this along to our dev team for further review. We’ll be sure to notify you once a new version is released.

    Kind Regards,
    Mej, Widget Options Team

    I can confirm the issue. I took over a site that uses the Widget Options plugin. The previous web developer / web designer had no idea what he is doing so he just left most plugin features enabled an left the plugin installed. I might be able to just uninstall the plugin, however this issue with Elementor can be also clearly reproduced on my end.

    Disabling all features from Widget Options plugin did not solve it.

    Plugin Author Mej de Castro

    (@mej)

    Thanks so much for your feedback, @markussss! We’ll make sure to relay your information to our development team for further assessment of this issue. 😊

    Plugin Author Mej de Castro

    (@mej)

    Hi Dear users @aliasfred @markussss @oskam,

    We’re pleased to announce that we’ve released a new version of the plugin to address the conflict with Elementor’s responsive mode on tablets and mobile devices. We recommend updating to the latest version to resolve these issues.

    Thank you for your continued support!

    Kind Regards,
    Mej, Widget Options Team

    Hi, Thanks for the update.
    It it is working now, 🙂

    Thread Starter AliasFred

    (@aliasfred)

    I also confirm that updating Widget option has fixed the conflict with Elementor’s responsive mode.
    Thanks a lot. 👏😀

    Plugin Author Mej de Castro

    (@mej)

    Thanks for the updates, @aliasfred and @oskam! We’re thrilled to hear that the issue is resolved on the Elementor responsive view.

    If you experience any other issues with the plugin, please don’t hesitate to reach out!

    Thanks a bunch for your support!

    Kind Regards,
    Mej, Widget Options Team

Viewing 11 replies - 1 through 11 (of 11 total)

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