Hi and thanks for using MetaSlider, @archinformatique. Can you share more details on what’s not working, please? I tested several ways to use MetaSlider with Elementor and they worked without issue.
Hi,
I wish you could have reproduced the bug… :). This is rather strange as everything was working correctly until now. Here is a link to an article where MetaSlider works perfectly and if you refresh the page it disappears : https://h24media.com/lelysee-annonce-que-le-nouveau-premier-ministre-sera-designe-vendredi-matin/
A another eg. : https://h24media.com/cyclone-chido-a-mayotte-bruno-retailleau-sur-le-terrain/
Hi @archinformatique. If you have an issue where the page looks different after you reload, it’s probably caused by a cache or optimization plugin. Our guide here can help, particularly Step #5: https://www.metaslider.com/docs/troubleshooting/
Hi,
But I don’t have any features that block the REST API. The only one I have is in All In One WP Security and the box is not ticked. However, I think I’ve found it… after a lot of searching. When I create a layout with Elementor I use the text editor in which I insert the MetaSlider shortcode and that’s where it doesn’t work. In fact, the MetaSlider logo appears but when I click on it to insert the shortcode without having to copy the code, a blank page opens up. However, if I use the ‘simple’ WP text editor and insert the code, it works perfectly. So it’s an incompatibility between MetaSlider and the text editor offered by Elementor, I believe. And this has been the case since the last Elementor update. Knowing that I had tested by deactivating all the plugins. What do you think ? I hadn’t seen the possibility of inserting MetaSlider with WP and it works perfectly… That’s why we didn’t understand each other… sorry
Hi @archinformatique. Are you able to enter the shortcode directly into the Elementor text area? Ignore the pop-up window for now. Just add the shortcode.
Hi Yes, but it’s precisely when I do that that it doesn’t work. It works in 2 ways: the ‘simple’ WP text editor and WP MetaSlider. At the risk of repeating myself, it worked perfectly before with the Elementor text editor and I inserted the code directly…
Sorry, I’m still not 100% clear on what you’re describing. You may need to share screenshots showing the error.
Hi @archinformatique Sorry, I didn’t understand that. Could you share a screenshot with Imgur or another screenshot sharing site?
Hi : https://h24media.com/test/
This works with MetaSlider and Text, but not with Text Editor. I hope the screenshots will make it easier for you to understand, even if they’re not great.
Hi @archinformatique. I was able to test this with no errors: https://imgur.com/a/Y4YLlsF
@archinformatique There are reports of an experimental new feature in Elementor that is causing issues similar to this: https://ww.wp.xz.cn/support/topic/elementor-new-version-cart-and-checkout-page-issue/. It’s worth disabling it to see if that helps: Elementor > Settings > Features, then turn off Element Caching.
@steve
In fact, that’s what’s causing the bug. Phew because I had a lot of articles with MetaSlider. Having said that, as Elementor is currently undergoing a major change, I’m going to use the WP option to insert shortcodes MetaSlider. On another note, thank you again for taking so much time over my problem. It’s really nice
Have a nice festive season
You’re welcome, thanks @archinformatique . If you appreciate MetaSlider, please leave us an end-of-year holiday gift with a good review: https://ww.wp.xz.cn/support/plugin/ml-slider/reviews/
