Bug with new version

  • Resolved Caster Nguyen

    (@nguyendangdai)


    6 years, 4 months ago

    I get bug: ERR_TOO_MANY_REDIRECTS after update to new version when login to WP-ADMIN. Please help me to fix it!!!!

    • This topic was modified 6 years, 4 months ago by Caster Nguyen.
Viewing 4 replies - 1 through 4 (of 4 total)
  • dletell

    (@dletell)

    6 years, 4 months ago

    You’d need FTP access or cPanel file access to delete the plugin and find a new one. That’s about all the support available from these new owners.

    Plugin Author chriscct7

    (@chriscct7)

    6 years, 4 months ago

    Hi there,
    We’ve identified what we believe the cause is of this for some users and we will be issuing an update first thing in the morning.

    -Chris

    dletell

    (@dletell)

    6 years, 4 months ago

    Issuing an update does not solve the issue without FTP access because this error prevents access to the WordPress dashboard. Any users encountering this (myself included) would need FTP or cPanel access to either delete the plugin or manually update it.

    • This reply was modified 6 years, 4 months ago by dletell.
    Thread Starter Caster Nguyen

    (@nguyendangdai)

    6 years, 4 months ago

    I updated new version and it’s working.

Viewing 4 replies - 1 through 4 (of 4 total)

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