Buggy plugin but smooth support

  • joppedi

    (@joppedi)


    1 year ago

    After beeing noticed how important it was to swish plugin for PayPal payments on WooCommerce, from PayPal Checkout Gateway to PayPal Payments, we had a lot of problems. The new plugin is buggy so our customers couldn’t pay with cards and caused us a lot of extra work.
    When we finally gave up and contacted support the really did a good job guiding us via e-mail to solve the problem: we had to install woocommerce-paypal-payments-disable-new-settings plugin to get the new plugin to work.
    Summery: 1 star for the plugin and 5 stars for the support 😉

Viewing 1 replies (of 1 total)
  • Plugin Support Krystian Syde

    (@inpsydekrystian)

    1 year ago

    Hello @joppedi

    Glad we could help you get things working. On the other hand we are aware of new UI problems. While they only affect a smaller portion of users, we are working on improving this in the next release to avoid situations like yours.

    Thanks again for your feedback, both the criticism and the support comments are appreciated.

    Kind Regards,
    Krystian

Viewing 1 replies (of 1 total)

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