• Resolved margzmi

    (@margzmi)


    hello guys,

    i have problems since i updated woocommerce.

    I ve lost all my variations for all my products;
    the zoom doesn’t work for my images anymore;
    the parent’s quantities don’t seem linked to variations quantities;
    when someone picks a variation (because yes i updated all of them and it took me hours and hours…) the variation’s image doesn’t appear;
    the “next-previous product” with the image as cover at the top of the page doesn’t show the image neither 🙁

    an example here : https://sisswy.be/produit/montre-bracelet-bresilien-cheval-femmes/

    thank youuuuu

    Marc

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    A few of these sound like outdated theme; any updates?

    Gallery: https://ww.wp.xz.cn/support/topic/3-0-missing-gallery-functionality/

    Same for variation images. That works with the core gateway, but if the theme has custom zoom it won’t work unless the author updates support.

    Thread Starter margzmi

    (@margzmi)

    nope, all the updates have been made…

    I forwarded your message to to theme creator (flatsome) and waiting for new from him.

    if it is not because of updates, where could it be from?

    thank you Mike

    Thread Starter margzmi

    (@margzmi)

    well, everything works excepted the quantities…

    All the rest was because of cache. I deleted it and it works but parent’s quantities still bug 🙁

    I have woocommerce 3.0.1 and Flatsome 3.3.2
    I have a problem also with my variations. After the update, I have lost all my variations. They where working but couldn’t see them. So I deleted them all and re-built them. But then, the same problem, they where working, but couldn’t see them and couldn’t modify them, so if I wanted to change the stock, that was impossible.
    So I have applied the code that “Mike Jolley” gaved, in the SQL, (wordpress base) to recover the variations from trash, that worked once, so I could change some stock, but when I was back to change another time some variations, the same problem, the variations are there, they are working, but couldn’t see them or change them. So I wanted to apply another time that code, but now, this time, it’s not working anymore.
    I don’t know what to do???
    Could anyone help? I don’t have the time and the will to create each time the variations, and beside that it’s impossible, I have to re-do my stock each time.

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Can you explain the parent quantity thing with screenshots? If stock management is enabled at variation level, they do not use parent stock.

    Thread Starter margzmi

    (@margzmi)

    where can I send you some screenshots?

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Any file sharing service, dropbox etc.

    Thread Starter margzmi

    (@margzmi)

    here are the screenshots http://uptobox.com/05ru06hhlf0x
    here is the link to the product page https://sisswy.be/produit/montre-bracelet-bresilien-colibri-femmes/

    thank you Mike

    Plugin Contributor Mike Jolley

    (@mikejolley)

    This is worst file sharing site ever 😛 Can you use dropbox or just upload images to your wp site and give the link?

    Thread Starter margzmi

    (@margzmi)

    Plugin Contributor Mike Jolley

    (@mikejolley)

    The children have stock management enabled, so the parent stock will never reduce.

    Thread Starter margzmi

    (@margzmi)

    but this worked before and i didn’t change anything… i m gonna try this.

    thank you

    Thread Starter margzmi

    (@margzmi)

    omgggg that worked ! thank you so much boss ! You rock :p

Viewing 13 replies - 1 through 13 (of 13 total)

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