Hi @pierugo ,
Thank you for sharing your feedback. We sincerely apologize for the challenges you’ve faced while using Event Tickets and for any inconvenience caused to you or your customers. Providing a reliable and seamless experience is our top priority, and we regret that we fell short of meeting your expectations.
We understand how frustrating it must have been to encounter recurring issues over the past year, and we’re grateful that you took the time to work with our support team to resolve them. Your input has been invaluable in helping us identify and address these problems.
Please know that our products team is continuously working to improve the plugin, and your feedback has been shared with our team to ensure we learn from this experience. If there’s anything specific we can do to address your concerns or restore your confidence in Event Tickets, please feel free to open a support thread or open a Support Ticket on our Help Desk.
We truly appreciate your patience and hope to have the opportunity to serve you better in the future.
Sincerely,
Tristan
