• Resolved Rookie

    (@alriksson)


    Bugs once moving folders.

    1. Usually, load very slow. Filebird slow down the media library and loading the folders is very slow compared to the competitors.
    2. Buggy and do not move images to folders some images jump back and forth. Possible conflicts with other plugins?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Ninja Team

    (@ninjateam)

    Hi @alriksson ,

    Thanks for reaching out. The issue seems a conflict with theme or plugins.
    Can you use “Debug Info” plugin and give us the list of plugins, theme on your site?

    Best regards,
    Kelly

    Thread Starter Rookie

    (@alriksson)

    Sure can send over email, please share which email I should send it to.

    Plugin Author Ninja Team

    (@ninjateam)

    Please send us via [email protected]

    Best regards,
    Kelly

    Thread Starter Rookie

    (@alriksson)

    Thanks, sent!

    Plugin Author Ninja Team

    (@ninjateam)

    I don’t know why you created 2 accounts to attack me here 🙁
    Our email still store the message before you changed it. Please see screenshots http://prnt.sc/son5xa and http://prnt.sc/son6ul

    Best regards,
    Kelly

    Thread Starter Rookie

    (@alriksson)

    Sorry must have been logged in on another account, not mine. Sorry about that. But I emptied the comment. Sorry if it got wrong not my intention.

    Saw you reported it, correct, they removed it good, wish I was allowed to remove it myself as only edit is allowed that’s all I could do. Hopefully, they will approve deleting a comment within 24h in the future so you have a chance to correct such.

    Please clean your comment as well so we keep the thread clean for you, my faulty comment is removed. 🙂

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @alriksson Your “another account” has been banned and if there’s a repeat of that your real account will be banned as well.

    https://ww.wp.xz.cn/support/guidelines/#do-not-create-multiple-accounts-sockpuppets

    Please don’t do that again.

    Thread Starter Rookie

    (@alriksson)

    @jdembowski It is not owned by me I just had access within the team. I don’t think it’s fair to ban the account. I tried to delete that comment but since you don’t allow a comment to be deleted I edited the comment.

    I’ve already reached out to excuse myself.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Bugs and issues’ is closed to new replies.