Bugs on Bord

  • anikaf

    (@anikaf)


    7 years, 4 months ago

    Hi,

    das Theme Phlox Pro hat einige Bugs die sehr unschön sind. So werden in der Category auch andere Beiträge eingepflegt die da nicht hingehören. Das Kommentarfeld unter den Beiträgen ist viel zu groß, auch wenn die Kommentarfunktion geschlossen ist. Die Vorschau im Customizer weicht vom wirklichen Aussehen ab. So ist ein arbeiten nicht gerade erfreulich.

    Mit freundlichen Grüßen
    Anika Frankenbach

    PS: Sorry my english ist not so good. Google help me 🙂

    Hi,

    the theme Phlox Pro has some bugs that are very ugly. Thus, in the category also other contributions are incorporated which do not belong there. The comment field under the posts is much too large, even if the comment function is closed. The preview in the customizer differs from the real look. So working is not exactly enjoyable.

    Yours sincerely
    Anika Frankenbach

    System: Windows 10
    Brwoser: Chrome, Chromium, Edge, Firefox

    • This topic was modified 7 years, 4 months ago by anikaf. Reason: + System / Browser
Viewing 4 replies - 1 through 4 (of 4 total)
  • averta support

    (@averta_support)

    7 years, 4 months ago

    Hi there,

    I’m really sorry for the inconvenience.

    The comment field under the posts do not have any problem.
    We always try to improve Phlox. If you face any issue, it would be great if you could create a new ticket on our support center and ask your question there. Our support staff will assist you to resolve the problems.

    Phlox Free Support Forum:
    http://support.averta.net/en/item/phlox/

    Phlox Pro Support Forum:
    http://support.averta.net/en/item/phlox-pro/

    Registration :
    http://support.averta.net/envato/registration/

    Create a new ticket:
    http://support.averta.net/en/topic-form/?ids=51166

    Please provide me with the link of your ticket. We will do our best to satisfy our users 🙂

    Looking forward to hearing from you.

    averta support

    (@averta_support)

    7 years, 4 months ago

    Hi again @anikaf ,

    Did you create a ticket on our support forum?
    Is your problem resolved?

    Let me know the result.

    Thread Starter anikaf

    (@anikaf)

    7 years, 4 months ago

    Hi,

    one problem was solved by the support, another will be fixed with the next update. Maybe the update will solve another problem. Otherwise, I ask again. Many thanks for the help.

    greeting
    Anika

    • This reply was modified 7 years, 4 months ago by anikaf.
    averta support

    (@averta_support)

    7 years, 4 months ago

    Hi @anikaf ,

    I’m happy the problem has been resolved.
    Customer satisfaction is our priority. Again, we are sorry for your initial experience with Phlox.
    We do our best to fix your another issue on our upcoming update.

    Our customer reviews are very important to us. We hope that you will be willing to edit your 2-star rating based on your further experiences.

    We appreciate your time.

    Have a nice time Anika!

Viewing 4 replies - 1 through 4 (of 4 total)

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