Bulk link previous orders

alexqbox
(@alexqbox)

2 years ago

Hello,

is there any possibility to link all registered users to their previous orders in bulk here Woocommerce – Reports – Customer – Customer List? There is a button to do that but it needs to be done for every customer. I already searched for a code or plugin but all what i found was old and not working functions.

See screenshot: https://paste.pics/R0NSG

Thanks in advance

Viewing 5 replies - 1 through 5 (of 5 total)

carolm29 (woo-hc)
(@carolm29)

2 years ago

Hey there, @alexqbox! Thanks for contacting us.

I’m happy to help you. But I’m not sure I fully understand your question, do you mind clarifying it for us?

What exactly do you want the button to do?

The button you showed on the screenshot is not showing on my website. Are you using a plugin to add it there? If so, which one?

Looking forward to your reply.

Have a wonderful day!

Thread Starter alexqbox
(@alexqbox)

2 years ago

Hi,

on this page /wp-admin/admin.php?page=wc-reports&tab=customers&report=customer_list i see different action buttons coming from Woocommerce and one of those buttons is to link previous orders to existing customers see here: https://paste.pics/R0U44

This action will connect guest orders with existing customer accounts by email as i can see. So if a customer log in with the new customer account, the customer can see then the to him/her assigned previous orders (as a guest).

This action works but it needs to be done for every single customer.

My question was if there is a function or plugin which could do that in bulk.

Thanks

Zee
(@doublezed2)

2 years ago

Hello alexqbox

Thank you for your reply.

I am unable to find that button on my test website.
I noticed that in your screenshot, it is not appearing on some rows as well.

Could you share your site’s System Status Report?
It will help me understand your site settings and find out why I do not see that button on my test site.

You can find it via WooCommerce > Status.
Select Get system report and then Copy for support.
Once you’ve done that, you can paste the text in https://gist.github.com
After that, you can paste the Gist link here in your reply.

Looking forward to your response. 🙂

Best regards.

Thread Starter alexqbox
(@alexqbox)

2 years ago

Hi @doublezed2

https://gist.github.com/aq-design/5bd4c438d2c9cdd6ad07b2ccdb8be852

Zee
(@doublezed2)

2 years ago

Hello alexqbox

Thank you for your reply.

I have reviewed the SSR you shared and noticed that there are 39 active plugins and several plugins are for WooCommerce features.

Could you disable all the plugins just for the time being and then check if that Link button still appears in the Reports section? I suspect that this is a feature added by one of these plugins.
You can enable the plugins back after you have verified this.

Looking forward to your response. 🙂

Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)

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