Bulk optimization issues – HTTP 301/ParseError & Internal error Service Unavail.

  • Resolved cookieandkate

    (@cookieandkate)


    8 years, 11 months ago

    Hi, I’m so glad I found this plugin! Thank you for developing it. I’m trying to optimize a large library (2.8GB, 38k total images including all image sizes—I have about six image sizes) but I’m receiving a LOT of errors.

    At this point, I’m only getting about 5 images optimized before I receive and error. I can’t hit refresh that many times!

    I’m wondering if this is an issue with my server, and if so, if I should wait to optimize my images until I switch to a new host soon, or if it’s an issue with your servers.

    Here are the errors I’m seeing most often.

    Latest error: Error while parsing response: No error (#0) (HTTP 301/ParseError)

    Internal error Service Unavailable

    Any guidance would be much appreciated! Also, for successfully completed images, why does it sometimes say 6 sizes optimized and 1 size compressed? Does compressed mean resized?

    Thank you,
    Kathryne

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author TinyPNG

    (@tinypng)

    8 years, 11 months ago

    Hi Kathryne,

    Thank you for reaching out to us!
    There was a temporary glitch in our system. The issue of the HTTP 301/ParseError has been resolved! If you are still receiving these or other errors, please let us know by sending an email to [email protected] and we’ll investigate further.

    Have a fantastic day!

    Thread Starter cookieandkate

    (@cookieandkate)

    8 years, 11 months ago

    Hi, I’m still getting the error, so I will email you.

    Plugin Author TinyPNG

    (@tinypng)

    8 years, 11 months ago

    Thanks, we have recieved your mail and the screenshots! You may still see the 301 error displayed in WordPress library as this will keep being displayed, but we can definitely confirm that it was fixed yesterday.

Viewing 3 replies - 1 through 3 (of 3 total)

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