Hello there @jgroon,
Thank you for reporting this issue! Unfortunately though I wasn’t able to reproduce this, could you please provide some more info on your installation? Are you using the latest version of WordPress and this plugin?
Thread Starter
jgroon
(@jgroon)
Since my last post I have used the bulk smush it feature on a couple of my other sites and have not been able to duplicate the issue… Not sure what the deal was with the other site, but it seems it was isolated to only that particular site.
Thanks for following up!
π Thank you for reporting back, is there anything specific tht makes this site stand out from the others?
Was it perhaps installed using a automated script like softaculous while the others were manually installed? Anything you can think of might help us determine the cause of this and hopefully prevent it from happening again.
Thread Starter
jgroon
(@jgroon)
The only significant difference I can come up with was the site with the issue was running the W3 Total Cache plugin. I did reset the cache and hard refresh the browser, but the images still showed that they had not been processed.
They would only show that they had been processed after individually clicking on them, but then listed “No Savings”. I assume this was likely because they had actually been processed during the bulk smush it.
Thanks again for your diligent work on this!
@jgroon were you using a CDN in W3 Total Cache?
Thread Starter
jgroon
(@jgroon)
No CDN — Just some the cache and css minify functionality.
Mike
(@michael-copestake)
Hi @jgroon
Is anything listed in any error logs? How about disabling and then re-activating WP Smush.it?
Thread Starter
jgroon
(@jgroon)
It’s been awhile since I posted this, but I do recall disabling and re-activating. I haven’t had an issue the past couple months. All the uploaded images are processed without an issue.
I have deleted some plugins, added and updated others… my guess is it was just some gremlins amongst all the plugins…
Thanks for following up! Its refreshing to have such diligent support!
Thread Starter
jgroon
(@jgroon)
Sorry… forgot to mark it resolved…
Mike
(@michael-copestake)
That’s great thank you! π