• koqui7

    (@koqui7)


    Hi WPC team,

    I’m using WPC Bundle Products Premium and I’m having a critical issue with one of our best-selling bundles.

    Bundle setup:
    – Bundle product with multiple child products
    – Child products are VARIABLE products (variation selection required)
    – Minimum quantity set (min 3 items to enable Add to Cart)
    – Price is calculated dynamically (not fixed)

    What happens:
    1. I select the products and their variations correctly
    2. Minimum quantity is reached and the Add to Cart button becomes active
    3. When clicking Add to Cart, it takes longer than usual
    4. The bundle is added to cart, BUT:
    – The bundle price is 0.00 €
    – Only the parent bundle product appears in cart
    – No child products or variations are detected
    – Cart and mini cart both show 0.00 €

    Expected behavior:
    The bundle price should be the sum of the selected variations.

    Notes:
    – This happens consistently
    – The bundle works fine on frontend until Add to Cart
    – It looks like the price calculation fails during AJAX add to cart
    – This bundle is a bestseller, so this issue is critical for us

    Could you please confirm if this is a known issue with:
    – Variable products inside bundles
    – Minimum quantity enabled
    – AJAX add to cart

    I can provide screenshots, video or staging access if needed.

    Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @koqui7 ,

    Regarding the slow loading when clicking the Add to cart button, you can kindly install this plugin https://ww.wp.xz.cn/plugins/wpc-ajax-add-to-cart/ to assist the AJAX add to cart button on your site with smart bundles.

    About the pricing issue, kindly contact our developers directly at our Support Forum https://wpc.ticksy.com/ to get further instructions and troubleshooting.

    We do not have any technical support agent available on this forum, thus, we cannot provide any further support for technical issues.

    Best regards.

Viewing 1 replies (of 1 total)

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