• Resolved Gustavo Troisi

    (@gustavotroisi)


    Hello, great plugin!

    We are using Simple Menu module, and with version 5.5.1 of Essential Addons for Elementor plugin, the burger /mobile version is broken, the burger icon does not appear and the menu appears open. Then rolling back to version 5.1. 9 it fixes again. Is there anyway that you can check this and we can update to the version without this issue?

    Many thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amit Paul

    (@paulamit)

    Hello @gustavotroisi,

    Greetings.

    Really sorry to hear that you’re facing issues with using our Menu widget. Would you kindly provide us the page URL where you have used the menu widget and also use the updated version? So that I can check and assist you easily.

    In the meantime, Can you please try doing the following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab, and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/iBccDw

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools -> General as well. Check out this screenshot: https://d.pr/i/N6WC1d

    If the issue still persists, please try clearing your browser cache (by pressing shift+ctrl+R) or try another browser too.

    Let me know how it goes.
    Thank you.

    Plugin Support Amit Paul

    (@paulamit)

    Hello @gustavotroisi,

    Hope you’re doing well.

    Would you kindly give us feedback about the issue that you’re facing? If you still get the issue, please let us know. Because We couldn’t find any Support Mail from you also.

    Thank you!

    Thread Starter Gustavo Troisi

    (@gustavotroisi)

    Hello Amit, sorry for the delay.

    I detected that the problem was this code added in the menu item URL:

    javascript:;

    And the problem solved when I replaced with this one:

    #

    Many thanks!

    Plugin Support Amit Paul

    (@paulamit)

    Hello @gustavotroisi,

    Greetings. Great to hear that the issue has been solved. Feel free to reach us anytime when you need help.

    Have a nice day & Merry Christmas!

Viewing 4 replies - 1 through 4 (of 4 total)

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