Burger menu doesn’t work on mobile

  • Resolved leidylaplenie

    (@leidylaplenie)


    1 year, 10 months ago

    Hi,

    I created a website with WordPress 6.6.1 avec le thème Eunice Child.
    It works on desktop. On mobile the burger menu appears but the menu doesn’t appear when I click on it.
    I desactivated the extensions and it seems that WPBakery is responsible. But without this extension, my website is broken. How can I fix it ?

    Many thanks, regards

    Anna

    • This topic was modified 1 year, 10 months ago by James Huff. Reason: redundant link removed

    The page I need help with: [log in to see the link]

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  • Moderator James Huff

    (@macmanx)

    1 year, 10 months ago

    Since that is a commercial plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://support.wpbakery.com

    Forum volunteers do not have access to commercial products, so they would not know why it is not working correctly. Other community members who may have faced your issue might be able to help you, but your best bet is your product’s developer. We encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

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