Hi,
Thanks for reaching out to us. Please make sure you have enabled this option: https://snipboard.io/Btbc7Z.jpg
Then let me know whether it resolves your issue or not.
Hope to hear from you soon.
Thanks
Hello!
I responded to the email yesterday but I don’t know if my response arrived. I also respond in this forum.
Yes, I have the option you indicated selected. In fact you can see that it works correctly with colors but it doesn’t work with sizes.
https://marinaflamenca.com/tienda/traje-villamanrique/
Hi,
Please kindly do a plugin compatibility check by doing these steps to identify the error :
=> Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.
=> See if the problem persists.
=> If the problem is resolved, you can understand which plugin might be the culprit of this error by activating your additional plugins one by one.
Looking forward to hearing from you soon.
Hello!
I just checked and it still doesn’t work. All plugins disabled except:
Woocommerce
Variation Swatches for WooCommerce
Hi,
Do you have any snippets inside your child theme? If you are using a child theme, can you please try it using the parent theme?
For a deep inspection, You can also contact us through our site.
Thanks
I’ve also tried it and it doesn’t work. I have tested using the Parent Theme and the default WordPress Theme and it still does not work.
Hi,
You can contact us through our site for a deep inspection.
You can record your product setup using a tool like- https://loom.com. It helps us to recreate the issue on our end.
Thanks
