Button disable on page

  • Resolved petrou

    (@petrou)


    3 years, 10 months ago

    I install and configure simple side tab. I show this on builder elementor and personnalize but I can’t see on my website, why ?
    And I see this button on my page contact but not in my acceuil page

    Thank you

    • This topic was modified 3 years, 10 months ago by petrou.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author srumery

    (@srumery)

    3 years, 10 months ago

    Hello @petrou,

    Thank you for giving Simple Side Tab a try. In order to help troubleshoot your request, please provide the website URL that you are using it on. Then I can take a look and see what the issue is.

    Thread Starter petrou

    (@petrou)

    3 years, 10 months ago

    Yes thanks you:
    https://jdageneve.themecloud.dev/_tc/trial.php?t=f208ed77

    Plugin Author srumery

    (@srumery)

    3 years, 10 months ago

    I’m sorry @petrou, all of my web browsers are blocking the link because of an certificate issue. It is reporting it as invalid.

    NET::ERR_CERT_COMMON_NAME_INVALID

    Once that has been resolved then I can take a look at it.

    Thread Starter petrou

    (@petrou)

    3 years, 10 months ago

    I don’t understand this problem. At home, all right it’s ok.

    Plugin Author srumery

    (@srumery)

    3 years, 10 months ago

    It just let me through so that must have been a temporary issue.

    I looked at the website source code and I do not see the HTML or CSS output that should be there. Can you send a link to a screenshot of your settings page? That way I can see how it is setup without needing to sign in.

    Thread Starter petrou

    (@petrou)

    3 years, 10 months ago

    It’s OK ! Thank you so much, there is a fault on my output adresse.

    Plugin Author srumery

    (@srumery)

    3 years, 10 months ago

    Great! I am happy that you got it working. 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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