Button Link field issue

  • Resolved johnm243

    (@johnm243)


    4 years, 11 months ago

    I tried several other Pricing Table plugins before finding ARPrice from a review. Some were very difficult to use, others never responded to requests for assistance.

    I found it much easier to use and was able to easily create the pricing table I wanted!

    I now have a problem. I am using Snappy Checkout for billing. The URL for each of the the three options is in this format:

    https://www.snappycheckout.com/pay?VeryLongAlphaNumericCode

    I put each of the three Snappy Checkout links I have for this site in the Button Link field. When I click on it, nothing happens!

    Any ideas on how to get the Snappy Checkout Order Form to open?

    Thanks very much,

    John

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author reputeinfosystems

    (@reputeinfosystems)

    4 years, 11 months ago

    Hello,

    It seems that you’re using the premium version. And I’ve noticed that you’ve already opened a support ticket with us and we’ve replied to that ticket as well.

    So please continue to communicate from there.

    Thanks

    Thread Starter johnm243

    (@johnm243)

    4 years, 11 months ago

    Thanks @reputeinfosystems. I bought the premium version in order to get faster support.

    For those who want to know what the issue turned out to be, here is a summary.

      Further testing showed that the ARPrice Lite pricing table did not work in FireFox but did work fine in Chrome
      @reputeinfosystems support found a JavaScript error which they thought was due to my caching utility
      They suggested disabling the cache
      Swift Performance Pro allows users to turn off the cache on a page
      I turned off the cache on the page with the ARPrice Lite pricing table
      The pricing table now worked perfectly fine in both FireFox and Chrome!

    Excellent support, thanks @reputeinfosystems!

    • This reply was modified 4 years, 11 months ago by johnm243.
    Plugin Author reputeinfosystems

    (@reputeinfosystems)

    4 years, 11 months ago

    Hi @johnm243,

    We are glad that we could assist you.

    Also, If you don’t mind could you take a moment to leave us a 5-Star rating and a good review at the WordPress Directory from the link below?

    https://ww.wp.xz.cn/support/plugin/arprice-responsive-pricing-table/reviews/

    Your feedback is really valuable to us and we would really appreciate it as it will help others feel confident about choosing ARMember, and will really help us grow our business which will result in growing the team to speed up the development process and improving our services.

    Thanks a lot again in advance for helping us out!

    Best Regards,
    Reputeinfosystems

Viewing 3 replies - 1 through 3 (of 3 total)

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