Button Link not working | ww.wp.xz.cn

Resolved faxa1991
(@faxa1991)

4 months, 1 week ago

Hello there,
I activated and configured the plugin by entering the link to the contact page in the ‘plugin redirect URL’ section.

Unfortunately, it does not seem to be working. When I click on the button, I am redirected to the homepage.

Can you help me resolve this issue?

Here is a video showing the problem: https://sharing.clickup.com/clip/p/t762976/3d09cb5d-6ced-4792-b3c1-5fc136645741/3d09cb5d-6ced-4792-b3c1-5fc136645741.webm?filename=screen-recording-2026-01-15-10%3A50.webm

Thanks a lot

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support Akash
(@akashelex)

4 months, 1 week ago

Hello @faxa1991

Thank you for reaching out to us.

Regarding the redirection issue, it seems like this might be related to a conflict with your current theme or another plugin. We haven’t been able to replicate this issue on our end.

To help identify the cause, we recommend performing a compatibility test. This involves temporarily deactivating the other plugins one at a time and switching your theme to the default WooCommerce theme. After each change, please check if the issue with the redirection URL on the site is resolved.

Please let us know the results of this test so we can further assist you.

Plugin Support Akash
(@akashelex)

4 months, 1 week ago

Hi @faxa1991

Good day!

We hope the issue reported earlier has now been resolved on your site. Please feel free to reach out to us if you have any questions or require further assistance—we’ll be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)

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2 replies
2 participants
Last reply from: Akash
Last activity: 4 months, 1 week ago
Status: resolved