cache cannot be cleaned automatically

  • Resolved memsaab

    (@memsaab)


    2 years, 12 months ago

    Hello team, I’m reaching out to you with an urgent request. I recently installed the free version of the 10web plugin on our website, and according to the plugin, the website has been optimized. However, 10web is facing an issue where the cache cannot be cleaned automatically. Could you kindly provide me with specific details regarding the obstacle that is preventing 10web from performing this task? Your assistance would be greatly appreciated.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter memsaab

    (@memsaab)

    2 years, 12 months ago

    I am using Hostinger for my web hosting and its a LiteSpeed server

    Thread Starter memsaab

    (@memsaab)

    2 years, 12 months ago

    Just wanna add i have followed these steps already but no luck you can check my dashboard it still says the same error

    Please, kindly install LiteSpeed plugin for all the websites using LiteSpeed server. This will make sure we can clear the cache with no issues. Once the plugin is installed, please locate the plugin’s menu in WP Admin and ensure that it is configured as follows: 

    1. In the Cache -> Purge tab, ‘Purge All On Upgrade‘ should be ON.
    2. All options from the ‘Image Optimization’ and ‘Page Optimization’ tabs should be turned OFF.
    Thread Starter memsaab

    (@memsaab)

    2 years, 12 months ago

    Hello Team, Please reply with how to resolve it. As I have to upgrade the plan

    Plugin Support Mane Grigoryan

    (@manegr)

    2 years, 12 months ago

    Hi @memsaab ,
    Thank you for contacting us.

    Will you please kindly send us your website link to check the issue?

    Regards, Mane

    Thread Starter memsaab

    (@memsaab)

    2 years, 12 months ago

    Thank you for your reply its https://memsaab.nz/

    Hey @manegr , I just looked into it and the notification error message seems to have disappeared. Could you please let me know if everything is fixed now? If it is, I’d like to go ahead and upgrade to the pro plan.

    • This reply was modified 2 years, 12 months ago by memsaab.
    • This reply was modified 2 years, 12 months ago by memsaab.
    Thread Starter memsaab

    (@memsaab)

    2 years, 11 months ago

    Hello @manegr can you please confirm for me if everything is fixed so that I can upgrade to the pro plan? Thanks in advance

    Plugin Support Mane Grigoryan

    (@manegr)

    2 years, 11 months ago

    Dear @memsaab ,
    My apologies for making you wait.

    We don’t face any issues. The website is optimized successfully. 🙂

    In case you face any issues, please, let us know to check further.
    Regards, Mane

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘cache cannot be cleaned automatically’ is closed to new replies.