• Resolved meisellen

    (@meisellen)


    My website no longer opens on my mobile, but it still does on the pc. After a check, it was due to the WP-Optimize plugin. when I deactivate the plug-in, the site opens again on mobile, I tried on different mobiles but it didn’t work. It is the cash because when I close the cash button the website works on the mobile
    Cannot open the page Error: Unable to decrypt raw data
    I have not made any changes it suddenly stopped working
    Anyone have an idea what went wrong or know a solution?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support vupdraft

    (@vupdraft)

    I suspect your are trying to view your site on an apple device. Safari does not support gzip (if you use Chrome you should not get the same issue)

    To allow the site to be visited on safari you will either need to use a different browser or turn off gzip.

    Thread Starter meisellen

    (@meisellen)

    Thank you for your reply

    I tried on different mobiles also Samsung and I tried Chrome but it didn’t work if I have the cache on. I don’t know why because it has always worked fine

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cache on WP-Optimize’ is closed to new replies.