Hello @gustavotroisi,
Your inquiry is not quite clear and the information provided is insufficient for accurate assistance. Please provide more details so that we can better understand your issue and offer appropriate help.
If your site is hosted with SiteGround, I recommend reaching out to us by opening a support request from your SiteGround Client Area. This will allow our team to access and inspect your web application directly, enabling us to provide more targeted assistance.
Regards,
Dimo
Hello, sorry for my post in spanish. The reason of the support request is because the plugin seems not to support woff2 and webp files for caching. This is really like this, can it be solved?
Our Speed Optimizer has a feature that allows you to convert existing images to WebP format. However, it is important to note that woff2 and WebP files are static content, and typically their caching is managed on the server side. Therefore, caching needs to be supported on the hosting server for these files.
As mentioned earlier, if your website is hosted with SiteGround, the most efficient way to address any caching issues is through our Help Desk. Please initiate a support request from your SiteGround Client Area so we can directly inspect your web application and provide further assistance.
Regards,
Dimo
Hello @gustavotroisi
Since we haven’t heard back from you in a while, we will mark this thread as closed. However, you are still welcome to get back in touch and re-open the thread and we will be happy to help and review the matter further if necessary.
Regards,
Stefan
