Caching or Not

I’ve hit a wall here as to whether or not I have object caching happening or not. When I look at Query Monitor I see this:

Object Cache
90.8% hit rate (21,050 hits, 2,136 misses)
External object cache not in use
The Redis extension for PHP is installed but is not in use by WordPress
Opcode cache in use: Zend OPcache

…however my diagnostics seem to show everything is hooked up:

Status: Connected
Client: PhpRedis (v5.3.4)
Drop-in: Valid
Disabled: No
Ping: 1
Errors: []
PhpRedis: 5.3.4
Predis: 1.1.9
Credis: Not loaded
PHP Version: 7.4.26
Plugin Version: 2.0.22
Redis Version: 6.2.6
Multisite: No
Metrics: Enabled
Metrics recorded: 41
Filesystem: Working
Global Prefix: "wp_****_"
Blog Prefix: "wp_****_"
WP_REDIS_HOST: "127.0.0.1"
WP_REDIS_PORT: 6379
WP_REDIS_DATABASE: 0
WP_REDIS_TIMEOUT: 1
WP_REDIS_READ_TIMEOUT: 1
WP_REDIS_PREFIX: "****"
WP_CACHE_KEY_SALT: "****"
Global Groups: [
    "blog-details",
    "blog-id-cache",
    "blog-lookup",
    "global-posts",
    "networks",
    "rss",
    "sites",
    "site-details",
    "site-lookup",
    "site-options",
    "site-transient",
    "users",
    "useremail",
    "userlogins",
    "usermeta",
    "user_meta",
    "userslugs",
    "redis-cache",
    "blog_meta"
]
Ignored Groups: [
    "counts",
    "plugins",
    "themes"
]
Unflushable Groups: []
Drop-ins: [
    "Query Monitor Database Class v by ",
    "Redis Object Cache Drop-In v2.0.22 by Till Krüss"
]

So long of the short I guess I’m curious if anyone else has every run into this. When I look at the Redis logs in Plesk I am not seeing or at least seeing anything that would appear to be caching the site. I’ve been googling and testing things for the past couple days but can’t seem to make headway on this. Any assistance would be appreciated.

The page I need help with: [log in to see the link]