Caching problem

  • Resolved Dave

    (@dcutri500)


    6 years, 10 months ago

    I’m using the NextGen widget to display thumbnails on my Home page. I’ve created a template override which works (wp-content/ngg/photocrati-widget/templates/display_gallery.php), but making changes to this template beyond the initial one (adding a simple class) is proving impossible.

    The template seems to be getting cached, but no matter what I do I cannot clear this cache! I’ve cleared the image cache, I’ve made changes to the gallery and re-saved. I’ve cleared my browser’s cache. I’ve deleted all transients. Nothing works!!! Even after deleting the template override and then adding it back, it persists. Please help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • gabyimagely

    (@gabyimagely)

    6 years, 10 months ago

    Hi @dcutri500

    Ok, so it seems that you are trying to create a custom gallery template?
    Allow me to share that documentation link here: https://www.imagely.com/docs/templates/

    Please, check this information and see if you are following those instructions.
    Try to check if there is any forced cache by your server or on the “Must use” plugins category.

    Note: We do not provide support on custom templates.

    gabyimagely

    (@gabyimagely)

    6 years, 8 months ago

    Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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