Hi @svrikkis,
Sorry for the late reply.
I am really sorry to know you are experiencing problems.
Please go to the Manual min amount section and enable the section. Then set Extra Options > Shipping methods to Flat rate. Then click on Save changes. After that, from Extra Options: Amounts > Flat rate, set the amount.
Please give it a try. Let us know if the issue persists.
Kind regards,
Moshtafizur
Unable to access shipping methods under extra options without upgrading. Although I am using the free plan, the calculation should still work. Thank you for your help.
HI @svrikkis,
Thanks for the letting us know that you are using the free version of the plugin.
I have escalated this with our development team. They will get back to you as soon as they can.
Kind regards,
Moshtafizur
Hi @svrikkis ,
I’m sorry, but the “Shipping methods” feature from the Extra options section was designed for the Pro version of the plugin.
Yes, I know. I was told to use that field to correct the calculations. The free version is not calculating correctly. I installed the free to test prior to purchase, but calculation includes the flat rate for shipping below $75 and sales tax.
For example, I added a 24.99 item to my cart, the amount left for free shipping should be showing $50.01 (75-24.99), not $60.63. How do I fix the calculation? The free version should still work. It needs to work before upgrading to pro. Please advise. I tried to add a photo.
Hi @svrikkis ,
Maybe you can try this:
- Enable the option General > Calculation > Shipping > Exclude shipping from cart total calculation
- Set the option General > Calculation > Cart total method as
Cart total
Anyway, you can purchase the plugin and ask for a refund if it doesn’t work well for you
I’m closing the topic. Let us know if you need more help.
