Calendar availability options inaccurate

  • elysianlash

    (@elysianlash)


    8 years, 7 months ago

    Good morning,

    I have created a few connections and reviewing the calendar from the front end to see how it configures.
    Mostly it is right, however noticed that there are some inaccurate availability times shown. To give you an example, I have a service created with the duration time of 2 hours (120 minutes). In the connections setting, I have created a connection for that service to be available on Thursday nights from 18:00-21:00.

    When I go into the front-end to view the calendar availability, the times shown as available to book are 6PM and 8PM. The 6PM one is correct, however the 8PM one is incorrect as I had set the hours from 18:00-21:00, with the duration of this particular service to be 2 hours. This means that booking the appointment at 8PM, would leave the worker to finish at 10:00PM.

    I hope that makes sense. Please help.

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  • Thread Starter elysianlash

    (@elysianlash)

    8 years, 7 months ago

    Hi there,
    Not sure if there is another solution for the above issue, but what I’ve done is just create several other connections and tweaked the time to make the front end not display certain time slots.

    In saying this, another issue I noticed is I have a few services created, and a few connections. An example would be Service A and Service B, available to work on Sunday from 10-4.
    If someone makes a booking online for Service A on a Sunday at 2PM and is confirmed by admin, then the calendar front-end updates and I see that the Service A 2PM slot is no longer available. BUT, Service B still displays 2PM slot for the same Sunday even though it is no longer available in Service A.
    This is an issue because I am the only worker, offering a variation of services, and if a service is booked for a time slot, I want it to be unavailable through out all of the services..

    Is this function available?

    Thanks
    EL.

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