Calendar not loading

dompop
(@dompop)

1 year, 1 month ago
Hi! Recently i installed eventon on my second website, earlier i didnt had any issues but on my new page, calendar wont load. I tried other shortcodes and after looking at someone post on forum i enabled – Remove schema data from calendar and Remove JSON-LD data for events but still dont work
- This topic was modified 1 year, 1 month ago by dompop.
The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)

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Plugin Support ArtemSupport
(@artemsupport)

1 year, 1 month ago

Hello,

Could you send us your shortcode?

Please also try the instructions mentioned in this documentation.

Thread Starter dompop
(@dompop)

1 year, 1 month ago

I tried disabling all plugins one by one but the problem persists – same with the theme.

I use “[add_eventon ux_val=”1″]” shortcode right now. I had this classic one before “[add_eventon]”

Plugin Support ArtemSupport
(@artemsupport)

1 year, 1 month ago

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on.

Thread Starter dompop
(@dompop)

1 year, 1 month ago

It doesn’t save a log for me, because there’s no error visible. On the test subpage the calendar works correctly, but on the main page the data won’t load. The module works normally

Plugin Support ArtemSupport
(@artemsupport)

1 year, 1 month ago

Thank you for you messages! I am going to contact @ashanjay about this issue. He’ll reply ASAP.

Ashan,

The issue: https://dev2.myeventon.com/surl/L7W48Qfn9w03

Plugin Author Ashan Perera
(@ashanjay)

1 year, 1 month ago

It seems like some other plugin or your theme is erasing out the attribute data values that are usually passed into calendar footer which get sent to AJAX for processing the events. and that is missing, that is why rest of the code does not run on your calendar.

Thread Starter dompop
(@dompop)

1 year, 1 month ago

is there a way for me to add it manually? or is it enough to reinstall the eventon plugin?

Plugin Support ArtemSupport
(@artemsupport)

1 year, 1 month ago

It seems that you need to disable the plugin that causes this. Could you try disabling them one by one to see which one is the reason?
Plugin Author Ashan Perera
(@ashanjay)

1 year, 1 month ago
Re-installing eventON is not going to fix this because another plugin/theme is removing that attribute values before it is displayed on your website. So we need to find that plugin and see why its doing that and see if there is a way to bypass that or if you dont really need that plugin, see ways to go without it.
- This reply was modified 1 year, 1 month ago by Ashan Perera.
Thread Starter dompop
(@dompop)

1 year, 1 month ago

I tried to disable each plugin one by one again, but at the end, as you can see in the picture – despite the lack of plugins, there is still a problem with calendar. 🙁

Thread Starter dompop
(@dompop)

1 year, 1 month ago

https://imgur.com/a/Vp3wApL

Plugin Support ArtemSupport
(@artemsupport)

1 year, 1 month ago

It seems that the theme is still the same. Could you try changing it to the default WordPress theme?

Thread Starter dompop
(@dompop)

1 year, 1 month ago

Right now i installed Twenty Fourteen theme (I’ll leave this theme for now, for you to look) but calendar still wont load

Plugin Support ArtemSupport
(@artemsupport)

1 year, 1 month ago

Could you also update EventON Lite to 2.4?

Please also try creating a new page with only one shortcode without any Elementor elements around.

Thread Starter dompop
(@dompop)

1 year, 1 month ago

Sadly it works like that – https://test.lisapmilano.com.pl/?page_id=1203

So i guess its problem with elementor?