Call Now Button Version 2 has issues

Hi there,

Thanks for your message and for sending the details through via email. We investigated the issue and believe the error is internal to WooCommerce. A WooCommerce trait failed to load from within WooCommerce’s own code. Our plugin doesn’t interact with or modify WooCommerce’s class loading.

This is the information about the error that’s in the email:
An error of type E_ERROR was caused in line 27 of the file /xxx/xxxx/public_html/wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version2/class-wc-rest-products-v2-controller.php.
Error message: Trait "Automattic\WooCommerce\Internal\Traits\RestApiCache" not found

In the email you received from WordPress it mentions the URL where the error occurred. This URL gives the impression that both plugins might have been updating at the same time, which caused the error. This url specifically would suggest this:

update.php?action=update-selected&plugins=call-now-button%2Fcall-now-button.php%2Cwoocommerce%2Fwoocommerce.php

It is likely that this corrupted the WooCommerce install.

To resolve this, we would suggest the following:

• Use the recovery mode link in your email to access your dashboard
• Delete the WooCommerce plugin folder via FTP and reinstall it fresh
• In the future, update plugins one at a time rather than in bulk to avoid this type of conflict

Hopefully this helps you get back up and running quickly!

Kind regards,
Jerry

• This reply was modified 3 months, 2 weeks ago by Jerry Rietveld. Reason: grammar typo