Hello again
A downgrade to redux ramework 4.3.10 fixed it.
We would need additional information, including the actual theme, to debug this further. Rolling back won’t help us do that. If you are not the theme author, please report this to the theme author so they can help us look into it.
Hi,
It occurs in WP-admin.
Site runs WooCommerce and if I enter Products > New Product the site crash.
It’s not a frontend bug.
Are you the theme’s author?
No I’m not.
This is the theme: https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492
I will create a staging to test WP with another theme and test without other plugins.
PLease use the version of Redux version 4.3.12.1 from here: https://github.com/reduxframework/redux-framework/archive/refs/heads/master.zip
See if that resolves the issue.
Hi,
Current plugin:
Redux Versión 4.3.9
New plugin:
Template Library and Redux Framework Versión 4.3.12.1
Are both the same ?
Administrator have not gave me access to staging yet, so I don’t want to active before been sure that both are the same.
Thanks
No, they are not the same. The one I asked you to try is newer and may have a fix for the issue. I’m just asking you to install the new (beta) version and see if it resolves your issue. It did for another user, so I’m hopeful it will here, too.
Yeah, I know that they are different versions.
But when I’ve installed it I’ve seen that newer has a different name and also it was installed in a different folder; “redux-framework-master” instead of “redux-framework”.
With this new version Add New Product DOESN’T crash when opening the page.
Also Theme looks to work fine.
So it seems that it fixes the bug.
Many thanks for your quick help.
