• Resolved Zoker

    (@zoker)


    Hi Gerard,

    I just updated to version 5.5.1, but still have the same (or a similar issue):

    [19-Nov-2023 17:26:05 UTC] PHP Fatal error:  Uncaught Error: Call to a member function isProcessable() on bool in /wp-content/plugins/shortpixel-image-optimiser/class/Controller/OptimizeController.php:517
    Stack trace:
    #0 /wp-content/plugins/shortpixel-image-optimiser/class/Controller/OptimizeController.php(444): ShortPixel\Controller\OptimizeController->sendToProcessing(Object(stdClass), Object(ShortPixel\Controller\Queue\MediaLibraryQueue))
    #1 /wp-content/plugins/shortpixel-image-optimiser/class/Controller/OptimizeController.php(413): ShortPixel\Controller\OptimizeController->runTick(Object(ShortPixel\Controller\Queue\MediaLibraryQueue))
    #2 /wp-content/plugins/shortpixel-image-optimiser/class/Controller/AjaxController.php(163): ShortPixel\Controller\OptimizeController->processQueue(Array)
    #3 /wp-includes/class-wp-hook.php(324): ShortPixel\Controller\AjaxController->ajax_processQueue('')
    #4 /wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
    #5 /wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #6 /wp-admin/admin-ajax.php(188): do_action('wp_ajax_shortpi...')
    #7 {main}
      thrown in /wp-content/plugins/shortpixel-image-optimiser/class/Controller/OptimizeController.php on line 517

    The issue seams similar, but within another file and line.

    Edit: Just downgraded to version 5.4.3 and the issue seems to be gone for now

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi Zoker,

    Thank you for your message. We’re sorry to hear about this problem. 🙁

    In order to help you troubleshoot this, it would be helpful if you could provide us with some additional information, including:

    • Your site information. Please navigate to Tools > Site Health > Info, click on the “Copy site info to clipboard” button and paste the information in your reply.
    • Screenshots of your ShortPixel plugin settings (ShortPixel Image Optimizer, ShortPixel Adaptive Images and/or Autoptimize).

    We look forward to working with you to resolve the issue.

    Best,

    Plugin Author Pedro

    (@petredobrescu)

    Hello @zoker,

    I believe we have traced and fixed the error you have reported (thank you for that). In order to test the fix, can you please perform the following operations:

    I look forward to getting your confirmation that the error is gone, so we can release version 5.5.2.

    Thank you!

    Thread Starter Zoker

    (@zoker)

    Hi @pedro

    Seems to be fixed, thanks for the investigation!

    Plugin Author Pedro

    (@petredobrescu)

    Thanks for the confirmation @zoker!

    Version 5.5.2 was just released.

Viewing 4 replies - 1 through 4 (of 4 total)

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