Hi, I think you are using an outdated WordPress version where is_customize_preview() function is not defined. However, try to update to version 1.3.4 and check if the issue is still there.
I would appreciate your feedback.
Regards.
Hi, now I get counter in post using shortcodes without exception, but there is no countdown now (e.g. no countdown for seconds – no “animation”)…
Widgets are still blocked – for all of them. If I disable Smart Countdown FX, widgets can be managed normaly.
BR
Bostjan
Hi Bostjan,
no countdown for seconds – no “animation” – is likely to be a javascript error that blocks scripts running in your browser.
If you have your WP site online and live, please give me a link and I will check. Generally that could be two kind of issues:
- Conflict with another plugin/widget
- Old WP version which doesn’t load required scripts
Easy for me just to say: “Please, upgrade! Current WP version is 4.2.4 and WP team says that developers must support the latest version plus one major release back – 4.1” You are using 3.9.x
However, I cannot guarantee WP upgrade solves the problem if the reason is a conflict with another plugin.
Sorry for all these variables in solution, I would like to solve the issue, so that all customers can use Smart Countdown FX.
Thanks in advance for your feedback.
Regards, Alex
Hi,
consider this problem solved.
Koind regards,
Botjan
