Hi,
Can you confirm what version of WordPress you’re on?
is there anyway to tell this without the source code and ability to log into the back end?
When I view source I can’t see the WP version
Thanks,
Gordon
Hi,
Check this article for 4 possible ways: https://kinsta.com/knowledgebase/check-wordpress-version/
I think youre on something lower than 4.5.
I’ll still fix the issue, but just want to make sure that’s the issue and not something else.
Many thanks kbatdorf,
the problem is I had tried a cvouple of these, checking the source code etc and the rss feed and the read me but none will present the required info, I don’t have FTP access but can probably gain it might take a while ( I’m not the developer) jsut work for the company
I’ll make the update anyway since I want to make sure we support older versions, but it will take me a couple of hours. I’ll update here when I have something updated.
Okay, I still need an hour or so to make an update.
By the way, that version of WordPress is about 5 years old so you might want to consider updating to the latest version.
Hi,
Sorry about the delay. This should be fixed now in 3.18.9. If you have a chance to try it out, can you let me know if you run into any more issues?
Hi,
That’s brilliant, apologies (off yesterday and couldn’t get logged on to check)
Many Thanks for the help it’s greatly appreciated.
