Campos de checkout

  • Resolved Clayque De sousa silva

    (@clayque)


    1 year, 2 months ago

    Quando vou finalizar uma compra de testes, o checkout pede que os campos sejam preenchidos, mas todos os campos estão preenchidos, porém, o checkout está levando em consideração somente as informações do “Campos de envio”, e está ignorando o “Campos de faturamento”.

    Fui nas configurações do Woocommerce e ativei a opção “Forçar entrega para o endereço de cobrança do cliente”, mesmo assim o checkout continua desconsiderando os campos de faturamento.

    Meu objetivo é usar apenas o campo de faturamento e desativar o “Enviar para um endereço diferente?”.

    Como resolver essa situação? Acredito que errei em algo.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Mahfuzur Rahman

    (@mahfuzurwp)

    1 year, 2 months ago

    Hi @clayque ,

    Thank you for reaching out! I understand you’re facing an issue where the checkout page is only considering the “Shipping fields” and ignoring the “Billing fields” despite filling in both. You’ve also activated the “Force delivery to the customer’s billing address” option, but the issue persists.

    To better assist you, could you please make your website accessible for us to review? This will help us identify any potential issues more effectively and provide the most accurate solution.

    Thread Starter Clayque De sousa silva

    (@clayque)

    1 year, 2 months ago

    Ok, obrigado, qual forma posso usar para disponibilizar o site?

    Zee

    (@doublezed2)

    1 year, 2 months ago

    Hello Clayque De sousa silva,

    Thank you for your reply.

    To clarify, you need to make your website publicly accessible so we can have a look at it. Also, it would be helpful if you could share your site’s System Status Report with me.
    You can paste it into https://pastebin.com and share the link here.

    Looking forward to your response. 🙂

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    1 year, 1 month ago

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)

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