Can not create a question

Resolved kepty
(@kepty)

4 years, 6 months ago

Hi!
I have updated Quiz maker (pro) from 8.7.0 to 8.7.1
Since then I can not create a new question. I successfully created a question category but when I try to create a question, everything looks fine, I get a message “Question created.” but it isn’t created (I have still the same number of questions as before).

Is there any way to find any error message?

The page I need help with: [log in to see the link]

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Thread Starter

(@kepty)

Ok, I found errors using wordpress debug log. I also tried to reinstall the addon (with preserving data), but it’s still the same…

[06-Dec-2021 19:24:01 UTC] WordPress database error Table 'd7298_wp.wp_aysquiz_question_tags' doesn't exist for query SELECT * FROM wp_aysquiz_question_tags made by do_action('quiz-maker_page_quiz-maker-questions'), WP_Hook->do_action, WP_Hook->apply_filters, Quiz_Maker_Admin->display_plugin_questions_page, include_once('/plugins/quiz-maker/admin/partials/questions/actions/quiz-maker-questions-actions.php'), 

Quiz_Maker_Data::get_question_tags
[06-Dec-2021 19:24:01 UTC] WordPress database error Unknown column 'tag_id' in 'field list' for query INSERT INTO <code>wp_aysquiz_questions</code> (<code>category_id</code>, <code>tag_id</code>, <code>author_id</code>, <code>question</code>, <code>question_title</code>, <code>question_image</code>, <code>type</code>, <code>published</code>, <code>wrong_answer_text</code>, <code>right_answer_text</code>, <code>question_hint</code>, <code>explanation</code>, <code>user_explanation</code>, <code>create_date</code>, <code>not_influence_to_score</code>, <code>weight</code>, <code>options</code>) VALUES (1, '', 1, 'sfsfsdf', 'ffff', NULL, 'radio', 1, '', '', '', '', 'off', '2021-12-06 20:23:46', 'off', 1.000000, '{\"bg_image\":\"\",\"use_html\":\"off\",\"enable_question_text_max_length\":\"off\",\"question_text_max_length\":\"\",\"question_limit_text_type\":\"characters\",\"question_enable_text_message\":\"off\",\"enable_question_number_max_length\":\"off\",\"question_number_max_length\":\"\",\"quiz_hide_question_text\":\"off\",\"enable_max_selection_number\":\"off\",\"max_selection_number\":\"\",\"quiz_question_note_message\":\"\",\"enable_case_sensitive_text\":\"off\",\"enable_min_selection_number\":\"off\",\"min_selection_number\":\"\"}') made by do_action('quiz-maker_page_quiz-maker-questions'), WP_Hook->do_action, WP_Hook->apply_filters, Quiz_Maker_Admin->display_plugin_questions_page, include_once('/plugins/quiz-maker/admin/partials/questions/actions/quiz-maker-questions-actions.php'), Questions_List_Table->add_edit_questions

Plugin Support

Jasmine

(@hyenokian)

4 years, 6 months ago

Hi @kepty,

Thank you for the topic.

First of all, I would like to mention, that we have done some changes concerning DB on our latest update.

The newly created table must have been added automatically, but it is not being added in your case.
Most presumably, the issue is connected with your Hosting Privileges.

Please contact your Hosting Provider and ask to change the entitlement from “PRIVILEGES” to “ALL PRIVILEGES” of the given user who is going to create DB tables in the corresponding WP.
It means enabling all checkboxes, so the user will be allowed to add tables in the DB.

By the way, please contact us via this form for premium support. Our customer care specialists will always be happy to help you.

Commercial products are not supported in these forums.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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