Can not get activated

  • Resolved jmfarber

    (@jmfarber)


    9 years, 8 months ago

    I downloaded the plugin activated it with the production, everything worked great. Then we switched to the sandbox to really test. Now I’m trying to connect to production and i keep getting authorization failed on the OAuth page. Yes I have the correct password and username.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    9 years, 8 months ago

    If you’re running into authorization problems, the only possible issue is incorrect credentials.

    If you’d like us to take a closer look at it for you, can you please create a ticket at http://www.woocommerce.com? You’ll need to create a username and choose “free plugins” when creating a ticket.

    slash1andy

    (@slash1andy)

    Automattic Happiness Engineer

    9 years, 6 months ago

    Hey there @jmfarber

    Were you able to get this resolved?

    Thread Starter jmfarber

    (@jmfarber)

    9 years, 6 months ago

    I did and it was not being caused by the Plugin. It was a Braintree issue with access level. We created a user in BrainTree that we only used with the plugin.

    T

    slash1andy

    (@slash1andy)

    Automattic Happiness Engineer

    9 years, 6 months ago

    Great to hear you got it figured out 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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