Can not modify required fields after error message

  • KSAdam

    (@ksadam)


    11 years, 4 months ago

    Hello,

    We have some required fields on our contact form. If they are not filled out correctly or at all the correct message of “Validation errors occurred. Please confirm the fields and submit it again.”

    Here is the problem, when a user will try to click back into the box for updating the email address, they can not click into the box to enter the information. The only way to do it is by refreshing the page.

    Here is our contact form:
    https://www.amtelnet.com/hipaa-texting-secure-calling/

    Any help with this would greatly be appreciated! Thanks!!

    https://ww.wp.xz.cn/plugins/contact-form-7/

Viewing 3 replies - 1 through 3 (of 3 total)
  • kickstartsearch

    (@kickstartsearch)

    11 years, 4 months ago

    Hello KSAdam,

    I would suggest adding “please refresh page and try again” to the end of the error message in the interim until someone from this forum can hopefully identify the source of your issue.

    Good luck!

    kickstartsearch

    (@kickstartsearch)

    11 years, 4 months ago

    Is there a reason why nobody else has offered any input on this issue? Is it not a common one?

    maddogprod

    (@maddogprod)

    11 years, 4 months ago

    I have the same problem and for now resolved it by adding CSS to move the error message off to the side. Not optimum but it works for now.

    span.wpcf7-not-valid-tip {
    left: 102% !important;
    }

    Adjust it to suit your form and layout

Viewing 3 replies - 1 through 3 (of 3 total)

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