Can not save my changes

  • Resolved LogoLogics

    (@logologics)


    5 years ago

    Hi,

    Love this plugin, but the “save” button is not active, so I lose my changes everytime. Nothing happens when I hit the save button. See my short video:

    Please help.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter LogoLogics

    (@logologics)

    5 years ago

    Hi,

    I noticed that I can not save the template, unless I add a new block. Just changing the existing template, lets me change everything in there, but then I can not save. Is that normal?

    Plugin Support Bruce

    (@ninjateamwp)

    5 years ago

    Hi @logologics ,

    Thanks for using YayMail, please try to reset the template here and check again:
    https://take.ms/EJaj4

    Hope that helps?

    Kind regards,
    -Bruce-

    Thread Starter LogoLogics

    (@logologics)

    5 years ago

    Hi Bruce,

    Yes, that activates the save button too, just like adding one block or button.
    However, for new users, like me 😉 that is not so obvious, and will lead to more support questions I think.

    That said, nice, useful plugin!

    Plugin Author YayCommerce

    (@yaycommerce)

    4 years, 12 months ago

    Thanks @logologics , we will fix and improve our plugin. We would love if you could leave YayMail a nice review to motivate our developers. Thanks so much.
    Cheers!

    Thread Starter LogoLogics

    (@logologics)

    4 years, 12 months ago

    Hi,

    I already did, you deserve it!

    Thanks,
    Annie

    Plugin Author YayCommerce

    (@yaycommerce)

    4 years, 12 months ago

    Thanks Annie @logologics , if you need any help further, don’t hesitate to reach us.
    https://yaycommerce.com/support/
    Cheers!

    Plugin Author YayCommerce

    (@yaycommerce)

    4 years, 12 months ago

    Hi @logologics ,

    Please use the latest version and let us know if it works well.
    Please try to clear cache before testing.

    Cheers!

    Thread Starter LogoLogics

    (@logologics)

    4 years, 12 months ago

    Hi,

    Awesome! I can confirm that the save button now works immediately.

    Thanks for the great support,
    Annie

    nanuspapers

    (@nanuspapers)

    4 years, 12 months ago

    Hi!
    I’m having the same problem. I just found this awesome plugin, I made some changes to the template, but the SAVE button doesn’t work. I did all the recommendations above, but it still doesn’t work. Also install/reinstall the plugin.

    Thanks.

    Plugin Support Bruce

    (@ninjateamwp)

    4 years, 12 months ago

    Hi @nanuspapers ,

    Thanks for coming here to day and sorry about that issue!
    Since the fix above could not work for you, could you please schedule a Teamview check with the developers here:

    https://yaycommerce.com/contact/

    Kind regards,
    -Bruce-

Viewing 10 replies - 1 through 10 (of 10 total)

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